Bin Dowal Trading Group | Customer surveys

Customer surveys

Customer surveys

Dear customer..

In keeping with the management of the Bin Dowal Exchange Company, the level of service performance and quality is improved.

To present you with this questionnaire to know your opinions and express your suggestions ..

#	Elements of the questionnaire	Options
1	IS Male or Female ?	Male Female
2	Dealing type?	Company Individually Businessmen Organisation
3	Age	18 - 34 35 - 44 45 - 64
4	The number of times visited our branches?	Daily once a week Monthly Once a Year Always
5	Our Services?	Weak Acceptable Excellent
6	?Exchange rates and service fees	Weak Good Excellent
7	؟Employee attention	ًWeak Acceptable Good
8	Services Provided?	Fast Slow
9	Branch cleanliness?	Weak Acceptable Good
10	Is the remittance procedure easy?	Yes No
11	Do you advise your friends to deal with us?	Yes No
12	company branches suitable for the regions?	Successful Not Successful
13	Innovations to developing and providing services?	Weak Acceptable Good Excellent
14	General appearance of the staff?	Weak Acceptable Good
15	How do you see the company in general compared to other companies?	Weak Acceptable Good
16	What would you suggest for the company so that we can serve you better?

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